Defective/Very poor/spurious quality of leather and also not as per specifications shown I.e. the shoes are of pure leather. Shoe cracked within 15 days. The customercare representative at paytm mall informed that they cannot entertain request for return/replacement as a period of 10 days has past and suggested to contact company store. The 3 company store in chandigarh were contacted for replacement where it has been informed that there is no warranty for online product. Now, I am feeling cheated. I have never expected this type of response from the reputed website like paytm mall & from its vendors. After this experienceI am that I have not purchased shoes from paytm mall rather from a road site vendor. In view of the above it is requested to refund my amount paid as cost of Redtape Shoes....