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Paytm se ONDC Network - Seller Hub

Welcome to Paytm se ONDC Network - Seller Hub which is a comprehensive resource library for seller apps to start their on the ONDC network on Paytm. This document library contains all necessary resources that sellers may require from onboarding to listing products and eventually starting the transaction journey on Paytm Buyer app. Following documents are available for your reference:

  1. Seller NP Onboarding Process
  2. Paytm Seller Panel Usage & Reports
  3. Seller Help Desk & Payout Process
  4. Catalog & Store Visibility
  5. Listing Guidelines & Sorting Order Policy
  6. Commission Structure for multiple categories
  7. Customer Support Process
  8. Cancellation Policy - Non F&B Categories
  9. Cancellation & Refund Policy- F&B
  10. Paytm: Seller App Disclosure
Cashback would be added as Paytm Cash, which is One97 Communications Ltd loyalty program. It can be used to pay for goods & services sold by merchants that accept ‘Pay with Paytm’
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