Services

Catalogue

A product catalogue is the face of your product and a great product catalogue can increase your profit by almost 30%. We help you maximize your sales through superior cataloguing services by hand- picked, professionally certified providers. At Paytm Mall, you get a product catalogue which is globally appealing and caters to buyers across the globe.

Brand Store

Your own brand identity on Paytm Mall positions you as an authorised brand owner or brand seller. Get the trust of existing as well as potential customers across geographies who want to connect with your product, thereby increasing the chances of a repeat purchase and a longer association.

Logistics

Get 360 logistics and import services to ship goods directly from your country of origin to India,

  • Both B2B and B2C shipments
  • Sea / Air logistics services to India
  • Infrastructure support includes - consolidation centers in your country, bonded warehouses & fulfilment centers in India
  • Hassle free & timely clearances
  • Local compliances support

Payments

Industry standard payment Infrastructure. At Paytm Mall, sellers can leverage our capability to process payments in multiple currencies and via multiple methods be it QR code based payment, easy person to person transfers or through payment gateways. If they, your customers have the intent to purchase, we have the capability to facilitate it.

Customer Service

Quality service to both sellers and customers, is a foundational value at Paytm Mall. Our rigorously designed and continuously audited practices has helped us in commanding a high customer satisfaction score across categories in both domestic and international markets.

Post Sales Service

We help foster a partnership that is built on remarkable reach and commendable customer trust, which is a unique differentiator prevalent in all key e-commerce markets. Healthy post-sales service is a crucial element which enables top-of- mind recall for customers to revisit, repurchase and refer you to their circles. Today's customers are intelligent and know what they want and therefore, one needs to keep pace with their dynamic requirements with an ear to gather, listen and implement what they desire

Brand Assurance

Paytm Mall prides itself for setting the benchmark for a platform that empowers reputed local shopkeepers, manufacturers as well as new and established brand owners to sell quality merchandise. We work closely with existing sellers across aspects and continue onboarding new to enable and enhance a superior buyer experience. Stringent quality guidelines make us stand out and help our sellers build the brand assurance for our customers.

Marketing & Promotions

Precision marketing activities, managed offers and seasonality based promotions help garner the best traction for your products. The marketing muscle required may vary from geography to geography and Paytm Mall leverages this expertise across their various categories, hence facilitating their sellers to reach the right customer base, at the right time, with the right deals, through the right paid and non-paid channels.

Loyalty Program

We enable our sellers with tools that help them drive incremental sales and revenue while reaching out to consumers in various parts of the world. It's pivotal to engage and reward customers for them to keep coming back to your brand. And therefore, with Paytm Mall's extensive partnership network, we offer exclusive web and mobile-based loyalty programs to our partnered merchants.

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